What do we mean when we say “We Care About Floors”? Well our Motto is intended to send a clear message that we actually care that our clients are happy with the results of our services. Our Primary Directive is not to just go through the motions of  cleaning your floor with the end goal being profit, but to provide a “Complete Customer Service Experience”. A very positive experience that will make you want to hire us again and again, and refer us to your friends and family…

There are 2 basic types of carpet cleaning companies, the first type  focuses on work volume, these companies generally have fleets of vans with teams of employees that are trained to hard sell additional services to customers and rush through the job so they can get to the next 5 clients on their route. Their Technicians are paid solely on commission so the incentive for techs is to produce as much revenue every single day as they possibly can so they can earn more. Usually if the tech cannot sell you anything extra because you just want what you called for, the tech will lose any interest in providing you with a worth while service and they will rush in and out of your home as fast as they possibly can. This is a business model that sets a goal of “Profit First” These companies typically  rely on expensive mass marketing plans like TV and Radio advertising to produce a constant flow of new customers because their customer retention stats are very low.

The second type of carpet cleaning company focuses on Customer Satisfaction to produce Repeat Business and Referrals. This is the “Mom And Pop” “Owner/Operator” Local Service Provider company and their goal is to build a reputation for Quality Work, Ethics and Honesty. The Local Guy   ( That is us) will often work twice as hard and spend significantly more time cleaning your floors and Treat Your Home with Respect, because his reputation is the backbone of his company and Every Client Matters! It may come as a shock to know that recent statistics from Cleanfax.com in 2018 have revealed that over 90% of carpet cleaning companies are Owner/Operator Companies…  This shows us that Consumers Want Quality Work and are even willing to pay a little extra for it rather then pay good money for bad service. Our Motto is our Devotion to Our Clients, Cypress Floor Care is a name you can trust to provide an exceptional service and we back it with a 100% Gurantee.